Tuesday, July 24, 2007

A busy time



Hi ages since my last post but I have been really busy. delivering program's for the National Development Foundation of Dominica, Training for the Red Cross, Job interview preparation etc.

I have had a positive couple of weeks, I have been asked to tender for 3 capacity building and training and development programme's, All 3 have come to me as I said before Reputation, Reputation, Reputation.

The most rewarding thing I have done recently is deliver a Job Interview Programme for the Dominica Grammar School 5th formers on behalf of the Rotary Club, some of these young school leavers have so much potential, I would put many of them up against their UK counterparts and expect them to beat the UK young people to the Job.

I was approached by the DGS head and asked if I would mind doing a half day a month business training with his next group of 5th formers as the students were so complimentary about the training they received. That's great to hear it from someone else.


Here is one universal truth about business here that exists world wide. When you speak to Dominican managers they say that their workers are so bad, my reply is usually "They must of had a spark that made you want to employ them, the trick is to find out what extinguished it."

Not surprisingly when you speak to the staff they say its their managers,....Ummm.
Before apportioning blame look in the mirror.

Excellence in Customer Service

Congratulations to Jollys Pharmacy, I wanted to go into their toy shop but it was closed due to restocking, I asked when it would be open, a lady without being asked offered to open it just for us, she then help us find items we wanted, then accompanied us next door and gave us what amounted to a personal shopping service and help me located everything I needed for my daughters party. Truly exceeding expectations.

Oh yes I will try to blog every few days.









Have a rum and watch the sunset and don't let it get you down.